SPEAKERS
With over 15 years of experience in Product Management, IT Business Consulting, and Service Delivery within Retail, Consumer Goods (CPG), and Supply Chain domains, I’ve successfully led product strategy, vision, and roadmap development. I’ve executed these roadmaps to enhance customer experience, drive operational efficiency, boost revenue, and decrease supply chain costs.
Focus: 3Ps – Product, People (Customer, Associate, Driver), and Place(Store/Fulfillment Centre/Warehouse and Customer Location).
Mantra: Strong Opinion, loosely held. Data beats opinions. Customer first, always. IQ + EQ > 2 IQ
Awards: Outstanding Achievement Award, MAD (Making A Difference) Award – 3 times, Consulting Excellence, Lead Consultant, Star of the Quarter, CLP Best Faculty, and certificates of appreciation!
Functional Expertise: Last Mile Delivery, Same Day/Next Day, BOPIS (Buy Online Pickup in Store), eCommerce Fulfillment, Digital Identity, Fraud & Risk Management, AI/ML led solutions – Gen AI/LLMs, Agent AI and Agentic AI solutions, Supply chain execution areas – Omni Channel Order Management, Warehouse Management and Transportation Management (First, Middle and Last Mile), Data & Analytics